At Boxwell, we take our customers’ feedback seriously. Boxwell storage reviews help us learn more about what is working or what needs improvement. Consumers today rely heavily on the opinions of others when making purchasing decisions. Whether shopping online or searching for local services in person, potential customers want help! And testimonials are a great way to get information and spread the word.
Self-storage allows people to declutter their living space, stay organized, and make the most out of their summer. To be prepared for the influx of customers, check that your facility is adequately staffed and that you have enough storage units available for rent. Provide flexible rental terms, including short-term and long-term options, to accommodate varying preferences.
Looking to increase occupancy rates at your self-storage facility? Start by understanding your customer base, enhancing your online presence, and prioritizing the customer experience. By implementing these strategies, your self-storage business can thrive — even in our competitive industry.
Customer-centric marketing has emerged as the key to success in the storage industry. Whatever the location or size of your storage business, people need to be able to find you, connect with you, and become loyal customers. Read on for some ideas on how to find and maintain customers in today’s market:
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