In today’s competitive self-storage industry, simply providing space is not enough to attract and retain customers. With evolving technologies and rising customer expectations, facilities need to stay ahead of the competition to succeed. And modernizing your self-storage business can boost customer satisfaction.
Today, self-storage businesses are choosing a blend of remote technology and onsite expertise to help handle the day-to-day operations. Property management software can automate and streamline tasks for onsite managers. Read on for a guest blog from one of Boxwell’s partners, Copper Storage Management to see how a hybrid model of management can be the best of both worlds.
Self-storage allows people to declutter their living space, stay organized, and make the most out of their summer. To be prepared for the influx of customers, check that your facility is adequately staffed and that you have enough storage units available for rent. Provide flexible rental terms, including short-term and long-term options, to accommodate varying preferences.
A well-trained self-storage facility manager can help customers select the right unit size and offer suggestions for maximizing storage space. And they can offer hands-on service and personalization. So, invest in your business’s management to drive growth and profitability.
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