Customer-centric marketing has emerged as the key to success in the storage industry. Whatever the location or size of your storage business, people need to be able to find you, connect with you, and become loyal customers. Read on for some ideas on how to find and maintain customers in today’s market:
Whether you choose an on-site manager, automated software, or a combination of both, it is important to develop a streamlined process for smooth day-to-day operation. In Step 5 of our content series, we discuss your options for self-storage property management. We also dig into how your management style affects your facility’s security, billing, customer service, and maintenance.
Your self-storage manager needs to do it all! They are the first impression of your business who will the run the day-to-day operation and maintain the online presence of your facility.
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