Smart self-storage is transforming the storage industry. Technology is popping up in every aspect of business, and the storage industry is no exception. The need for effective software to manage daily operations is becoming even more vital to success in the storage industry. Today’s customer base is predominantly tech-savvy Gen Z and millennials, so storage facilities must embrace digital services and solutions for a seamless and secure customer experience. Smart self-storage means a more efficient operation and streamlined experience for all tenants.
Many factors are driving the increased demand for technology. People want automated access, and storage businesses are increasing their technology because of it. Storage facilities offer online booking and payment systems, as well as remote access and monitoring of storage units. With facial recognition, motion sensors, smart doors, smart gates, smart locks, 3rd party management, social media, and your website, there are several ways to use technology in our industry. These features help add convenience, safety, and positive customer experiences.
On-Site Technology
Say goodbye to traditional keys and access cards. Smart locks, entry systems, and intelligent lighting can provide an unparalleled level of security. The self-storage industry has embraced technology in many ways, such as offering online reservations and payments, mobile apps for customers, and remote monitoring of facilities. Self-storage businesses are also using technology to improve security and access to storage units with biometric authentication and smart locks. Smart tools can be integrated to make improve your tenant’s rental experience. When smart storage units and smart entry tools work together, the same technology can be used to control access from the gate all the way to the unit. With these hands-free systems, there are no codes or keys to remember. And tenants can make payments or send messages to the manager in the same app. That’s smart.
“Users now enjoy a more seamless interaction, where gaining entry to their units involves a simple scan of a fingerprint or a quick facial recognition check. This ease of access not only saves time but also adds a layer of personalization, making users feel more connected to their storage solutions.”
Technology.org
Smart entry and smart storage units can be easily connected as part of a complete security system. Customers can effortlessly access their units through smartphone apps, offering both convenience and enhanced security. Many self-storage software products offer integrated security systems such as access control and video surveillance for real-time protection. Smart self-storage operators can gain valuable insights into how foot and vehicle traffic flows at their facilities. This type of monitoring allows facility managers to remotely control access, providing peace of mind for customers. Automated check-in systems streamline registration, reducing wait times and delivering a seamless arrival experience.
Online Inventory Management Systems
More and more, smart self-storage facilities are using property management software to automate and streamline tasks. Third-party management for self-storage businesses involves outsourcing the operational and managerial aspects of a self-storage facility to an external company. Instead of the facility owner or staff handling day-to-day operations, a third-party management company takes over these responsibilities. For example, 3rd party property management can help automate rental agreements, payment processing, inventory management, and reporting. Customers are provided with credentials, keys, and access to their storage units without needing to physically meet an on-site representative. Automated systems are the backbone of operational efficiency at self-storage facilities. Automation also reduces human error, providing managers with lead follow-up, sales strategy, and facility growth.
Streamlined Marketing Efforts
The self-storage industry is increasingly focused on improving the customer experience, recognizing that convenience, ease of use, and good customer service are crucial for retaining customers. Many storage businesses are investing in marketing their facilities to reach customers in new, innovative ways. Your website is the first impression potential customers have of your facility. Ensure your website is not just functional but also aesthetically pleasing and easy to navigate. Optimize it for mobile users, considering that most internet users own smartphones. High-quality images, professional photography, and design contribute to online aesthetics. Make your facility easily locatable through local Google searches with effective SEO practices. Social media is a powerful marketing tool – leverage platforms like Instagram, Twitter, and Facebook. Invest in online advertising tools such as Facebook ads and Google PPC for a consistent online presence. Regular blogs, posts, and ads will gradually establish your facility in the minds of potential customers.
Pinnacle Storage Properties
“According to industry statistics, around 40% of self-storage customers find their storage facility through online searches. This number is expected to rise significantly in the coming years.”
By incorporating innovative technologies, storage facilities can provide customers with a secure and seamless experience while optimizing operational efficiency. The rapidly evolving self-storage industry, driven by changing customer needs, technological advances, and increased competition, necessitates staying ahead by integrating innovative solutions. As the storage industry delivers tech-driven customer service, it is key to look for a storage manufacturer that is compatible with the smart technology. Boxwell’s relocatable self-storage units are fully compatible with today’s smart features. We embrace a future that is secure, efficient, and tailored to the needs of the modern customer.
Boxwell is a leading global provider of portable and relocatable self-storage solutions designed to cater to the diverse needs of businesses worldwide. Our extensive reach encompasses storage facilities across various regions, spanning America, Australia, Canada, Europe, Ireland, Germany, the Middle East, the United Kingdom, and beyond. What sets Boxwell apart is our commitment to delivering fully customizable, exceptionally durable, and effortlessly movable storage solutions that meet the unique demands of every client. So, you can focus on running your operation!
Order your portable storage containers and enjoy peace of mind for the peak season ahead. Make sure your storage solutions can withstand the test of time and provide reliable service to your clients. Work with a Boxwell representative to decide your ideal unit mix, custom colors, door configurations and more. Your Boxwell storage units will be shipped flat packed and assembled fast with just a few dozen nuts, bolts, and basic tools. You will be ready to rent them in no time! Check out boxwell.co or call (303) 317-5850 for more information.
