In today’s fast-paced, digital world, customer reviews are the most cost-effective marketing tool you can leverage. At Boxwell, we take our customers’ feedback seriously. Boxwell storage reviews help us learn more about what is working or what needs improvement. Testimonials from existing clients are essential for building trust and loyalty within our industry. This leads to increased revenue. In this post, we dig into why customer reviews matter and how you can harness their power to grow your storage business.
Boxwell Storage Reviews Are Crucial for Business
Consumers today rely heavily on the opinions of others when making purchasing decisions. Whether shopping online or searching for local services in person, potential customers want help! And they often turn to reviews to guide their choices. When someone writes a Boxwell storage review, this becomes an invaluable asset for our company. Here’s how reviews can benefit your business:
- Build Trust and Credibility: Testimonials from satisfied customers help potential clients feel more confident in your services.
- Increase Revenue: Positive reviews can translate directly into increased sales as more potential customers are convinced to choose your business.
- Enhance Loyalty: Engaging with your customers and responding to their feedback can foster loyalty and repeat business.
Read on for some Google Boxwell Storage Reviews
“From start to finish, Boxwell has been an amazing company to work with. From my sales rep Frank to Chris in operations, and most of all, Jason, who booked a last-minute flight to help me assemble my units. Jason was an absolute star and knocked it out of the park. He was kind and professional, and most importantly, he treated my facility like his own and truly paid attention to the details.”
– Jay Kaile, Elkhorn Storage LLC
“From start to finish their professionalism and attention to detail were simply outstanding. They arrived at the site first thing in the morning (even beat me there) and got to work right away. Jason’s communication and knowledge were helpful as we navigated through a couple of hurdles on the site that I wasn’t aware of.
– Justin Rader, JDR Property Group LLC
“We just received our 1st order of Portable Storage Units from Boxwell! Every member of this company has been excellent to deal with, from sales to shipping to assembly. Special thanks to Brian, our sales rep, and Alex, our assembly rep, for their help today to get our 1st few boxes put together. Looking forward to growing this segment of our business and ordering more boxes!!”
– Robert Miller, Shively’s Moving and Storage
“Laura from Boxwell made the order process easy. The portable units were delivered on time and throughout the process the communication was excellent.”
– Paul Beyer, West Coast Self Storage
“I wanted to add more rentable units at my storage facility, so I was looking at adding cargo containers or Boxwell containers to my facility. I went up to Boulder and met with Laura and she showed me all the benefits of their Boxwell containers, and I was able to see them in person. The look, functionality, and price were exactly what I was looking for. The Boxwell containers are phenomenal and more aesthetically appealing than cargo containers. Everyone I worked with at Boxwell was extremely professional and I would highly recommend Boxwell for your container needs.”
– Tomas Lenihan, Milestone Storage
“It was my first time dealing with Boxwell. After looking at other companies I knew Boxwell was the way to go. Frank and Ellann were extremely helpful through the whole process. From designing to the drop off they were there to help. I will continue using this company and I recommend it to others.”
– Rafael Rubio, Pack-It Out, LLC
How to Encourage Customer Reviews
To receive valuable reviews, we must maintain close communication with our customers. For instance, we make it easy for clients to give us feedback and write Boxwell storage reviews. Here are some tips to help you gather more testimonials:
- Excellent Customer Service: Provide top-notch service that meets your clients’ needs and resolves their pain points. Happy customers are more likely to leave positive reviews.
- Direct Requests: Simply ask your satisfied customers to write a review. Often, they are willing to share their positive experiences if prompted.
- Ease of Review: Make it easy for customers to leave reviews by providing direct links to your Google My Business page or other review platforms.
“We have been working closely with Boxwell on multiple orders over the past few months. Lisa and her team communicated well and were there every step of the way to make the process seamless.”
– Chris Rhodes, Blue Sky Self Storage
“The Boxwell installation team was an absolute pleasure to work with, in short, the process from quoting to project completion was very professional! Only good things to say!”
– Casper Bahlmann, Bahlmann Group LLC
“Loving our new storage units! They are heavy duty and made to last! Would also like to acknowledge and thank Chad and Seth for spending the first two days with us and instructing us on the setup process! They were so helpful and full of knowledge! We are still in the building phase, but they definitely made the assembly process much easier with their step-by-step training! Thanks to the entire Boxwell team! Excited to get the units finished and rented out!”
– Donald Tyree, Centerville Affordable Storage
“What a great company! From the first inception of my turning a dirt lot into a storage facility, Boxwell has been a great resource. I expressed the idea of using the boxes to create a fortress of containers with less than 50 feet of fencing and a gate and proof. [Boxwell] drew up a plot plan laying out the whole thing. I took those drawings and the permit application down to the P&Z and 6 weeks later we were up and running. YOU CAN’T DO THAT WITH STANDARD CONSTRUCTION!”
– Bill Maxwell, Temp Storage
“From the moment they contacted us, to the time they finished, nothing but professional. They saved us money on shipping which was a great surprise! This company is highly recommended. From Colorado to Albany, NY, and not one complaint!”
– Terry Copeland, Alternative Storage
“I have used Boxwell containers for over 5 years now and I believe the quality of their containers will stand the test of time. During that period, I have also watched Boxwell grow as a company and everyone on their team is focused on service and helping me succeed. The Boxwell team is attentive, responsive, and focused on their containers, and customers.”
– Chase Daugherty, Capsule Moving & Storage
Build a Customer-Centric Business
The storage industry is competitive, with increasing facilities and evolving customer preferences. A solid customer-centric marketing strategy is essential for standing out. Here is how to create one:
Engage Your Team: Ensure everyone in your business, regardless of their role, engages with customers and understands their feedback.
Be Accessible: Do not leave any communication unanswered. Being responsive shows customers that you value their business.
Evolve with Your Customers: Regularly update your services based on customer needs and industry trends to stay relevant.
“Boxwell manufactures the best portable storage container in the world. Their mobile storage solutions are exceptional!”
– Jacob Thomsen, STORSquare
“An awesome company to work with. Laura and Austin continue to impress us. We can’t ask for a better business partner and looking forward to growing with them.”
– Ernie Padalino, Cool-Binz
The portable storage and self-storage industries are constantly evolving. We all need to keep up with changing customer preferences and new technologies. Maintaining a customer-centric approach is crucial for success. We know the importance of Boxwell storage reviews. And we work every day to provide exceptional service to create a loyal customer base. Having effective communication and a strong online presence are key. So, start gathering those reviews and watch your business thrive.
Boxwell is a leading global provider of portable and relocatable self-storage solutions designed to cater to the diverse needs of businesses worldwide. Our extensive reach encompasses storage facilities across various regions, spanning America, Australia, Canada, Europe, Ireland, Germany, the Middle East, the United Kingdom, and beyond. What sets Boxwell apart is our commitment to delivering fully customizable, exceptionally durable, and effortlessly movable storage solutions that meet the unique demands of every client.
Order 12 or more portable containers or relocatable self-storage units now. Make sure your storage solutions can withstand the test of time and provide reliable service to your clients. Work with a Boxwell representative to decide your ideal unit mix, custom colors, door configurations, and more. Your Boxwell storage units will be shipped flat packed and assembled fast with just a few dozen nuts, bolts, and basic tools. You will be ready to rent them in no time! Check out boxwell.co or call (303) 317-5850 for more information.
