Security is a top priority in today’s self-storage industry. With the rise in break-ins and unauthorized access, facility owners must take a proactive approach to secure your self-storage facility. The good news? A well-designed security plan does more than provide peace of mind—it boosts occupancy rates and supports long-term growth.
From fencing and lighting to smart access systems and cameras, here’s how to build a secure, future-ready self-storage facility.
Start with a Strong Perimeter
Fencing is your first line of defense. Choose materials that match your facility’s layout and customer needs. These include cut- and climb-resistant mesh, razor wire, or even relocatable storage units used side-by-side as barriers. Updated fencing shows customers that you take safety seriously and sets the tone before they even enter the facility.
Plus, a secure perimeter deters crime and elevates your property’s appeal to security-conscious renters.
Light It Up
A well-lit facility discourages intruders and builds renter trust. LED lighting combined with motion sensors offers efficient, long-lasting visibility—without skyrocketing your utility bills. Install lighting at entry points, driveways, unit rows, and stairwells.
Motion-activated lights increase awareness of after-hours activity, while bright, consistent lighting shows prospective tenants that safety is top of mind.
Video Surveillance to Secure Your Self-Storage
Visible security cameras are essential. They deter theft, help monitor day-to-day operations, and provide valuable evidence in the event of an incident. High-tech systems like wireless IP cameras or PTZ (pan-tilt-zoom) units offer real-time alerts and mobile access, so you’re always in the loop—even off-site.
“The right security system doesn’t just protect your facility—it streamlines operations, improves customer service, and gives you a competitive advantage,” notes Storable, a leader in self-storage software and security systems.
Something to note when you are promoting your security system: Unless you provide actual 24/7 live surveillance, refer to your service as “video monitoring.”
Access Control: Smarter Entry for Happier Tenants
Today’s renters want access, and they want it on their terms. Modern keypad and app-based entry systems let customers enter your facility and their unit with just a tap or code. Bluetooth-enabled gates, electronic locks, and mobile apps simplify the experience while enhancing security.
Looking for added control? Many access systems integrate with your software to automate lockouts for overdue tenants, track access logs, and offer custom codes for vendors or staff.
Secure Entry and Exit Gates
Your entry gate system is the front door to your business. It should function flawlessly, look professional, and integrate seamlessly with your access control system. Smart gates with digital operators and app-based entry provide hands-free convenience for tenants while keeping out unauthorized visitors.
Consider your facility’s layout during construction. Combining entry and exit into one gate can save costs and streamline traffic flow.
On-Site Staff and Remote Monitoring
Whether you manage your facility on-site or remotely, a human presence still matters. On-site managers are key during emergencies and provide a deterrent to suspicious behavior. If you’re operating remotely, technology must fill that gap—through automated alerts, integrated systems, and accessible support.
In fact, remote self-storage management is on the rise. As we noted in last week’s blog, “Running a self-storage facility isn’t just about having units to rent. It’s about managing those units efficiently, keeping customers happy, and maintaining a secure and functional space.”
In either case, a combination of smart tools and strong customer service builds trust and reinforces your facility’s reputation
Advanced Locking and Unit-Level Security
Take it a step further with electronic door locks and individual unit alarms. These features are gaining popularity, especially in urban markets and premium facilities. Smart storage units that connect to mobile apps let renters access their units without keys or codes—just a tap on their phone. Did you know that relocatable self-storage units are compatible with these smart locks?
Motion detection, infrared monitoring, and automated alerts provide another layer of protection and are especially valuable for climate-controlled or high-value storage.
Market Your Security Features
Security helps close the deal. Be sure to highlight your facility’s safety features—surveillance cameras, fencing, smart access, unit alarms, and more—in your marketing materials, social media, and listings. When people are choosing between facilities, peace of mind often tips the scale.
And that peace of mind is built on trust. As a Work Life article in Fast Company puts it, “The economy doesn’t run on money–it runs on trust, and so does your business.” Fast Company
Security isn’t just a service—it’s a selling point. By investing in modern systems and thoughtful design, your facility can stand out in a competitive market. From fencing and lighting to remote access and real-time video, each measure you take builds renter confidence, increases retention, and drives revenue.
When renters feel secure, they tend to stay. And that’s good for business. With the right security strategy in place, you not only secure your self-storage facility but you also strengthen your brand, build lasting relationships with renters, and position your business for long-term success.
Boxwell designs, manufactures, and installs industry-leading storage solutions. Our lineup includes relocatable self-storage units, portable containers, hallway systems, and roll up doors. Every product is fully customizable and built to last—trusted by companies across the United States, Canada, Europe, the United Kingdom, Australia, the Middle East, Asia, and beyond.
Boxwell is Built For Your Success. From the start, our mission has been simple: create the best B2B storage products and back them with outstanding customer support. Our clients gain access to dedicated Account Managers, design and installation services, and extensive product warranties.
We are here to help. Contact Boxwell today via our email, sales@boxwell.co, or call 303-317-5850.