Self-storage facility upgrades are essential. In today’s competitive self-storage industry, simply providing space is not enough to attract and retain customers. With evolving technologies and rising customer expectations, facilities need to stay ahead of the competition to succeed. And modernizing your self-storage business can boost customer satisfaction. In this post, we explore key ideas and strategies for self-storage facility upgrades to meet the needs of today’s consumers.
“Self storage has grown to more than 1.9 billion square feet of space in 2024. Over the span of the last 5 years, 270 million square feet of storage space was built.”
Storage Cafe
Technology Integration
- If you have not already, be sure to upgrade to smart locks and digital access control systems. These will allow customers to access their units via smartphone apps, offering a seamless and secure experience.
- Install self-service kiosks for customer check-in, payments, and unit rentals to provide 24/7 access and convenience. This is very appealing to busy customers who need flexible access — that’s everyone!
- Invest in advanced security features like surveillance cameras, motion sensors, and remote monitoring. These upgrades enhance security, giving customers peace of mind that their belongings are safe.
- Improve your website and mobile apps for seamless unit booking, payments, and customer support. Automated software can make a significant difference in customer satisfaction.
Facility Aesthetics and Functionality
- Curb appeal matters! A fresh coat of paint, improved signage, and nice landscaping can make your facility more inviting and appealing. Upgrade self-storage units with roll up doors! This can enhance both aesthetics and security. Check out Storage Pug’s Gabfocus on curb appeal.
- Offer a range of unit sizes and types, such as drive-up units, vehicle storage, and portable storage options. This will help you meet the diverse needs of your customers.
- Be sure your storage facility can comply with ADA regulations. You may need to make a few modifications to a portion of your storage units. Namely, by adding ropes and pulls, ramps, and specific signage. Accessibility requirements allow customers and employees to open and close the doors.
- Add features like free Wi-Fi, rest areas, or even business centers. Think about it, if you can enhance the customer experience, you will make your facility more than just a place to store items.
Value-Added Services
- Partner with local moving companies or offer packing supplies and services directly to your customers. This convenience can set your facility apart from the competition.
- Provide on-site insurance options for renters to give customers peace of mind and add a revenue stream for your business.
- Offer services for clients who need assistance with organizing, moving, or storing their items. This will add a premium touch to your service offerings.
To begin your self-storage facility upgrades, start with a makeover. Unless you have a brand-new storage facility, you have a self-storage facility upgrade project in mind. Aging properties need upkeep, maintenance, and improvement. Facility makeovers are easy, especially with storage units that can be moved and placed anywhere. Luckily, Boxwell never stops improving with new size options, materials, and features. We manufacture a variety of sizes, including our 10′ x 20′ relocatable self-storage units. With customizations available, you can choose what works best for your facility.
One of the first things to assess when considering a facility upgrade is the condition of your doors. You may need to touch up the paint on doors that still operate or replace older doors that no longer function. Consider upgrading to roll up doors if you do not already have them. At Boxwell, we recently added roll up doors to our product line. Check out our Boxwell roll up doors here! These doors protect the contents of your storage units in harsh weather. And they project a modern, professional image for your facility.
From there, consider your facility’s technology. In today’s competitive industry, keeping up with technology is crucial. Customers want convenient and automated access to their storage units. Today’s smart self-storage facilities offer online booking and payment systems, as well as remote access and monitoring of storage units. There are several new technological innovations, including facial recognition, motion sensors, smart doors, smart gates and smart locks, and 3rd party management. And smart self-storage is just getting started. Embrace the new technology at your facility!
And lastly, the exterior of your facility plays a crucial role in attracting and retaining customers. Ensure that your landscaping is well-maintained, paint is fresh, and fencing is rust-free. Small renovations like these can improve the appearance and curb appeal of your facility. Maintaining your self-storage containers is vital for the success of your storage business. Regular inspections, repairs, and cleanliness routines will enhance security, accessibility, and customer satisfaction. By prioritizing maintenance, you can ensure that your storage units remain in top condition. Then they will be ready to protect your customers’ belongings.
By implementing these upgrades, self-storage facilities can improve their appeal to customers. It will also enhance operational efficiency and long-term profitability. Upgrade with smart technology, improved aesthetics, or additional services. And these upgrades can help your facility stand out in a crowded market. At Boxwell, we offer a variety of customizable, relocatable self-storage units. Work with us to achieve your upgrades with ease.
Boxwell manufactures relocatable self-storage units, portable containers, roll-up doors, and hallway systems. We produce our storage solutions at Boxwell-owned facilities. This allows us to offer a wide range of products with customization, quality control, and shortened lead times. Once your storage containers are delivered, a Boxwell representative will be on-site to guide the assembly team. You can simply focus on your business.
Buying the right storage containers for your facility is crucial. Focus on quality, customization options, security features, and ease of installation. With Boxwell, buying storage containers starts with a phone call or online form. It is simple to grow your business in three months with Boxwell’s custom storage containers. Boxwell provides customers with the highest-quality movable storage units on the market. We also offer warranties on the units, paint, and decals. We pride ourselves in making the best storage solutions in the market. Though all units come with extensive warranties, we recommend adhering to a regular maintenance schedule. With proper care and attention, you can keep your containers looking brand-new for years and years to come. Boxwell customers receive a complete Care & Maintenance Guide with every order. Contact Us for one today!
Make sure your storage solutions can withstand the test of time and provide reliable service to your clients. Work with a Boxwell representative to decide your ideal unit mix, custom colors, door configurations, and more. Your Boxwell storage units will be shipped flat packed and assembled fast with just a few dozen nuts, bolts, and basic tools. You will be ready to rent them in no time! For more information on how Boxwell can support your storage business, visit boxwell.co or call (303) 317-5850 for more information.
